ORDERS & SHIPPING
Q: When will my order ship?
A: All orders are processed within 1–2 business days. You will receive a confirmation email with tracking information as soon as your order ships.
Q: Do you offer international shipping?
A: Yes, we ship worldwide. Duties and taxes are included in the final price at checkout to ensure a seamless delivery experience.
Q: How can I track my order?
A: Once your order has shipped, you’ll receive an email with a tracking link. You may also log into your account to view the shipping status.
PRODUCT INFORMATION
Q: Where are your products made?
A: Our pieces are designed in the United States and manufactured with our diversified overseas partners which varies from product to product.
Q: Are your materials sustainable?
A: Yes, sustainability is at the heart of our ethos. We use biodegradable packaging material and select eco-conscious materials across our collections.
ACCOUNT & PAYMENT
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, Apple Pay, Google Pay and Shop Pay.
Q: Do I need an account to place an order?
A: Yes, creating an account allows you to view order history, track orders, and receive notifications regarding delivery.
CONTACT US
Still need help?
Please email us at info@triplemluxe.com. Our Client Services team is available Monday–Friday, 12 PM–7 PM EST.
